Policies

Privacy
Castle Builder Design, Ltd., collects customer information for the purpose of processing your payment and fulfilling your order or request only. Your information is kept confidential, it is not shared.

Security
This website uses Braintree payment processing and a 2048-bit industry standard SSL certificate.

Refunds
Castle Builder Design does not currently offer physical goods. Payment for retainers/deposits, services rendered, and reimbursements are non-refundable. In some instances, partial refunds are permitted for troubleshooting packages.

Terms of Service
All clients sign an agreement before Castle Builder begins work. Please see your contract for terms.

Online payment

We appreciate your business! Please email billing@castlebuilder.com with any concerns.